Woodbrook Designs

Business Terms

Woodbrook Designs for kitchens in Monmouth

Woodbrook Designs

Our terms and conditions of business


This contract is written and agreed in conformity with English Law. Nothing in these Terms and Conditions affects the Purchaser’s statutory rights.


The Seller - Woodbrook Designs, to whom all payments become due for goods and services provided.


The Purchaser - the Individual, Firm, or Limited Company from whom an order has been accepted.

The Contract - The goods and services that will be supplied by the Seller are set out in the Order Quotation. Any subsequent changes requested by the Purchaser will incur an additional charge.



Payment Schedule


  • The order price is determined at the time of Order Acceptance and a 50% deposit becomes immediately due. 

  • A further payment of 40% of the order price becomes due upon delivery of the ordered goods

  • A final payment of 10% of the Order Price becomes due upon agreed completion.


The payment Schedule will apply to all orders unless other terms have been agreed with the Seller.



Delivery Lead Times: Proposed delivery lead times are given only for guidance. The actual delivery date will be agreed between Seller and Purchaser after Order Acceptance.

Liability: The Seller is not liable for any loss or delays arising from circumstances beyond their reasonable control – including, but not limited to, failure by its own suppliers to deliver on time, goods that are damaged in-transit (see below), or goods that have to be replaced for any reason.

Damaged Goods: If goods are damaged during transit, The Seller is not liable for their replacement, unless the damage is (a) noted on the carrier’s delivery documents, or (b) reported to The Seller within 48 hours of receipt of goods.

Replacement Items: Items that are replaced due to damage, manufacturing faults, or any other reason, will be subject to normal delivery lead times as stated on the original Order Acceptance. The Seller shall make reasonable effort to reduce the lead-time, but can accept no liability for subsequent delays or consequential losses.

Faulty Goods: If the Purchaser finds fault or manufacturing defect with the items ordered within 6 months of delivery, those items will be replaced or repaired (depending on the Seller’s decision) without charge. However, all ordered items are subject to availability; in the event that an item has been discontinued, a substitute /refund will be offered.

Website Copyright: All design, text and imagery on the woodbrookdesigns.co.uk website is the copyright of Woodbrook Designs. The site may not be modified, copied or republished in any way without consent from Woodbrook Designs.
Kitchen design in Herefordshire, Monmouthshire and the Forest of Dean, Gloucestershire
Woodbrook Designs
Award winning kitchens and bedrooms
Monmouth | Ross-on-Wye | Hereford | Abergavenny | Crickhowell | Raglan | Usk | Forest of Dean
Woodbrook Designs - kitchen design, planning and fitting


9 Duchess Road, Monmouth,

Monmouthshire, NP25 3HT

Tel: 01600 716303

Mobile: 07966 721250

Email: ann@woodbrookdesigns.co.uk


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© Copyright Ann Stevens of Woodbrook Designs




Website by Elizabeth Walsh